Restoration of Service
- Once the emergency has been resolved and the primary servers and databases are in proper working order, subscribers will be notified by the Iseehear Support team of the time and date that all data that was inputted into the Research Continuity Environment will be transferred (updated) to the main SoftMouse.NET server.
- As soon as the data transfer is complete, subscribers will be notified by the Iseehear Support team that access has been restored at the main SoftMouse.NET URL (www.softmouse.net)
Additional Information
Iseehear Support Desk Channels:a. Email: [email protected]
b. Notice Board: Located on the right side of the page below Username and Password login at www.softmouse.net
