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SoftMouse.NET Password Management
Information Security Management (ISM)
Your password must contain:
letter a, b, c, d, … x, y, z
letter A, B, C, D, … X, Y, Z
0, 1, 2, 3, 4, 5, 6, 7, 8, 9
The length of your password should be
!, @, #, $, %, ^, &, *, ?, _, ~
How to create password?
Go to the
page and follow the sign up process.
How to change password?
When logged in to your SoftMouse.NET account:
Follow these steps to change your password at any time:
Click the Home icon to go to the Administration part of your account
Click the My Profiled Menu
Scroll down to the Change Password section
Enter your current password
Enter your new password --- for optimal security, we recommend an 8 character combination of letters and numbers with at least one capital letter
Re-enter your new password
How to login when you forgot your password?
Quickly reset your password as follows:
Go to www.SoftMouse.NET
In the login box, click the link "Forgot your password?"
In the pop up box, fill in the fields and click Submit
Check your email for the new temporary password
Login to your account and reset your password in the My Profile page
Support and Security
If you are experiencing an issue, please contact customer support.
Contact Us 24/7:
1 844 559 6322
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Head Office: 250 University Avenue Suite 200 M5H 3E5 Toronto, Ontario Canada
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